Cookie Policy

PrimeTruit Bank uses cookies and similar tracking technologies to improve your experience on our website and banking platform. This Cookie Policy explains what cookies are, how we use them and how you can control them.

1. What Are Cookies

Cookies are small text files placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. Cookies help us remember your preferences and understand how you use our platform.

2. Types of Cookies We Use

• Essential Cookies: These are strictly necessary for the website to function. They enable core features such as session management, login authentication and security. These cookies cannot be disabled.
• Functional Cookies: These remember your preferences and settings to provide a more personalized experience, such as remembering your language preference.
• Analytics Cookies: These help us understand how visitors interact with our website — which pages are most visited, how long sessions last and where users come from. This data is used to improve our services.
• Security Cookies: These support our security features, including OTP session management and fraud detection.

3. How We Use Cookies

We use cookies for the following purposes:

• To keep you logged into your account securely during your session
• To remember your login preferences and session state
• To protect against cross-site request forgery (CSRF) attacks
• To analyze website traffic and usage patterns
• To deliver relevant content based on your browsing behavior
• To support our fraud prevention and security monitoring systems

4. Your Choices

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to view, delete and block cookies through their settings. Blocking essential cookies may prevent you from accessing your account.
• Opt-Out Tools: You can opt out of analytics tracking by adjusting your browser's privacy settings.
• Account Settings: Logged-in users can manage certain preferences from their account dashboard.

Please note that disabling certain cookies may affect the functionality of our website and banking platform.

5. Third-Party Cookies

We may use trusted third-party services that set their own cookies, such as analytics providers. We carefully select these providers and require them to comply with applicable data protection laws. We do not allow third parties to use cookies for advertising purposes on our platform.

6. Contact

If you have questions about our use of cookies, please contact us: